Consider multiple perspectives
During the strategic planning process, organizations are encouraged to gather input on perceptions and priorities from all stakeholder groups. Focus groups, surveys, and environmental scans are the most widely used methods of gathering this feedback.
Are Your Priorities Clear?
After a strategic plan is in place, it’s important for the executive leadership team to meet and discuss what the priorities are and what they are not. These agreed upon priorities shape the daily actions of our teams, who work consistently to achieve results.
Less is More
After leaders spend time developing strategic plans for the organization, they connect with their teams about what actions matter the most. Using a narrow focus, leaders align the organization's larger goals to individual quarterly goals, and conduct regular progress monitoring to maximize results.
What builds accountability?
Creating a rhythm of accountability and targeted achievement requires a planned process. In this clip, award winning leader, JoAnn Sternke, explains how using a scorecard to focus the team is the first step in prioritizing the right actions. For best results, she tells us to keep those priorities front and center during our weekly meetings.
How do I know what to measure?
Checking in and monitoring each measure of success validates the use of the right measures and keeps us focused on what it takes to reach each goal. This exercise guides teams in reviewing measures that matter and discussing adjustments needed to experience success.
How should I collect data?
High-performing leaders realize the importance of using data for reflection and improvement. Reflecting on the right data is important across the organization. Three operational leaders explain how they use data collecting throughout the year to reflect and plan for annual improvements.
How to know what really needs fixing
Going down the improvement road is hard work. In this video, Superintendent Greg Gibson tells us how his time on a ranch in Texas helped him develop a systems perspective. He transferred this learning to leading his team and is willing to ask, "Does that kill the good stuff, too?"
How do we make sure our plan happens?
Having a strategic plan provides great direction for a team. Bringing the plan to life starts with transparently sharing it with those who will hold the organization accountable. In this video, leaders in a Kentucky school district explain how they created clarity, buy-in, and ownership by rolling out the strategic plan to the larger community.
How do I know what matters?
As leaders, we are in a unique position to direct what is important in the organization and therefore what to measure. We want to work in organizations with clear goals and the strategies for success are equally clear. The performance level of an organization can be verified by reviewing the key metrics.
When it's high-impact, include many voices.
Focus groups are a useful way to gather information from a variety of individuals at the same time. In this video, Superintendent Rob Clayton explains why focus groups were engaged to provide input on the district's strategic plan. He describes the benefit of including multiple voices.
Breaking down the big picture
When employees know how to define organizational success and how they fit into the big picture, they become more engaged in helping the organization achieve success. This process begins with defining outcomes and metrics at the organization level, which are then reflected in 90 day action plans.
What do I focus on?
Data helps us know where to focus our efforts. In this video, an executive leader explains how her team used data to make the best use of time and talent. She describes the importance of starting with data, engaging multiple voices, and using the feedback to make decisions.
Help everyone connect to the big picture
High-performing organizations make a real commitment to employee communication, not only at the department level, but also at the administrative level. This allows employees to hear key messages, be informed on key issues, and focus on what they can do to improve.