Commit to Excellence

Studer Education

Build Culture Daily

Use quick huddles or short beginning of shift meetings to culture build by highlighting one of the organization’s values or standards. Tell a story about the value or standard in action and discuss common barriers to living the value. Let a different team member lead the conversation each day.

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Find Ways to Be An Owner

Seek out ownership opportunities within your organization. You don’t need a specific role or job title to be an owner. Adopt a “that’s my job” mindset. Be willing to help and execute in areas other than your assigned responsibilities.

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Role Model Ownership

Leaders lead by always owning the organization in good times and in challenging times. State the mission/vision of the organization early and often to employees and invite discussion about what it means to bring the organization’s mission and vision to life daily. Model owner behavior daily and particularly in times of challenge. Maintain emotional control and maintain the focus on reaching goals and achieving the mission.

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Where Are You Going?

If your organization isn’t providing a formal career map or development plan for you, take ownership and create your own. What do you want to get out of your career? In what areas would you like to advance your skills?

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Build on Your Strengths

What are your greatest work successes? What are your talents and strengths? Think of one way to increase the use of your talents and strengths, that have lead to past successes, in your work now and implement it.

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Meet with High Performers Monthly

50% of high performers say they expect at least a monthly sit down with their managers, but only 53% say their manager delivers on their feedback expectations. High performers want feedback. They want dialogue with you as their leader. Make monthly meetings with high performers a priority.

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Create an Appreciation Board

Write one thank you note thanking one employee for extra effort at work, post the note on the board, and provide blank cards and pens for others to add their own notes. Intentional expressions of gratitude by leaders provide opportunities for peers to express gratitude and help employees reconnect to purpose and worthwhile work.

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Change Begins with Honesty

To affect change, we must be honest with ourselves and with others. Explain to stakeholders why their feedback is important and necessary to help the organization improve.

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Leaders in Service

Team leaders and organization leaders set the example for how customers are treated. When leaders connect with employees, employees learn how to connect with their stakeholders. Connect with at least one employee each day this week.

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Find a Copilot

A copilot mentoring relationship is reciprocal. Both parties can rely on each other for help navigating the personalities in the workplace, talking through projects, and holding each other accountable. Think of a copilot that would help you improve your engagement level and the quality of your work.

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Work for Good

Does your organization benefit society while also doing business? If your organization operates in a sustainable way or benefits humanity, it’s important to create a strategy for communicating that with the public. Choose at least one way to convey honest, open information about how the organization operates that will be most meaningful to your customers.

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Commit to Monthly Meetings

Employees want leaders who are approachable, work alongside them, provide training and development opportunities, build a relationship with them, and utilize efficient systems. These needs can be met by participating in one-on-one monthly meetings with individuals you supervise. Make a commitment today by scheduling monthly meetings for next month.

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Talk Yourself Up

We can be our own biggest critic if we let ourselves. An internal monologue of negative thoughts can be detrimental to self-esteem. Even if we don’t realize it, we are in control of our thoughts. Today, focus on letting negative thoughts pass and replacing those messages with a positive statement instead.

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Stay True to Your Organization

Employees feel valuable and motivated when they are recognized for their contributions. Authentic, consistent, and specific recognition aligned with the organization’s values is the most effective. Aim for recognition that feels organic rather than forced.

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From Feedback to Actions

Identify 1-2 specific, high-leverage next steps from stakeholder feedback that will make the biggest difference to those you serve and drive the results you aim to achieve.

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Develop Norms for Emails

Create organizational standards for email communication. Should the sender receive a response within 24 hours? Are your employees expected to answer emails after-hours? After email standards have been created, leadership will set an example by role-modeling the expected behaviors.

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Plan for the Future

Reflect on where you see the organization going in the next five years. Is that where you want it to go? What actions can you take to align the organization with your five year vision?

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Be Prepared

Research what’s trending in your industry and anticipate what problems you will encounter for the projects you’re currently working on and brainstorm 3 potential solutions for each scenario.

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Keep Your Cool

Avoid adding to your pain and suffering by being overly sensitive. Don’t over-react to minor things or take things too personally.

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Excitement is Contagious

Get excited about what you do and then let that excitement loose on the people you work with.

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Show Your Team They Fit

Ensure everyone on your team has a place, a purpose, is prepared, and is passionate about what they do.

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Connect by Relating

Relate, don’t compare. During every meeting and interaction this week, identify how you can transfer and implement an idea or best practice to your team.

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Invite New-Hires into the Story

Stories build legends and legends build legacies. Share the stories that shaped your company and values with a new-hire.

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Positive Communication

“Bring 3 times the number of good things as to the number of problems.” – Quint Studer

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Leadership is a Choice

Being a leader is a choice you make each day you come to work. Choose to listen better, set and role model higher standards, and provide more clarity to your team.

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Everyone’s a Leader

Think about how you impact the culture and climate of the organization. Identify and commit to role modeling an element of your culture today.

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Best Practices Out-Perform

Identify a best practice that’s currently being used by another unit or department that your team can implement to improve performance.

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Priorities Align to Values

Analyze your actions for today and determine if they are in line with the mission and values of your organization. Identify what actions will lead to the most results and spend your time accordingly.

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Live Your Values

Identify what it looks like to model one of your organization’s values for all of your employees. Values shouldn’t live on paper. They live in your actions. Your core values set the expectations for behavior for everyone to model.

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Start Small

Start moving barriers today by writing down your top three obstacles. “Obstacles don’t have to stop you. If you run into a wall, don’t turn around and give up. Figure out how to climb it, go through it, or work around it.” – Michael Jordan

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Craft your character

You cannot pick your talents or IQ, but you can choose your character. You can’t separate a leader’s character from his or her actions. As you live your life and make daily choices, you are continuing to create your character.

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Create a Vision

People follow leaders that can see beyond today’s problems and visualize a brighter future. Show your team the connection between today, the future of the organization, and how they fit in.

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Prioritize for Joy

Identify what priorities will allow you to lead a happy life and let those things guide you.

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