How do I know what matters?

Use measures that drive toward a goal.

Measuring What Matters

All of us want to be a part of a high performing organization. What does that mean? When you walk into a high performing organization, you feel it. People in high performing organizations have energy. They are confident their work is important to the success of the organization. They know how their work fits and blends with the work of team members. The goals are clear for all and the strategies for success are equally clear. The performance level of the organization can be verified by reviewing the key metrics.

How does a high performing organization become high performing?
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