Organizations are not short on data. It can sometimes feel that way, if results are not shared and used to inform action for improvement. Transparently sharing results with our teams engages and encourages a greater understanding…

At its core, the aims of continuous improvement are to reduce variance and eliminate waste. One of the most important ways to accomplish this aim is to examine and improve processes. There are several tools available…

Successful organizations aren’t high-performing by accident. They are constantly looking for new ways to innovate, improve, and achieve results. Similar to driving a vehicle, once you take your foot off the gas, the vehicle stops accelerating…

Ultimately, leaders want individuals and teams within their organization to be successful. We do our best to recruit and retain top talent and ensure they have the tools needed for success. To maintain high performing…

Our strategic plans help us understand our bigger focus and the mission our organization sets out to achieve. By using specific routine meetings and progress monitoring tools, leaders can bring their strategic plans to life.…

In order to thrive, organizations need to continuously develop people at all levels and across all teams. Each position is critical to success. Succession planning increases employee engagement and highlights the value of each team…

Those on a journey to excellence realize the need for leaders and teams to adopt practices that will take the organization to the next level. They also realize adopting these practices is often not enough.…

The Nine Principles for Organizational Excellence are the guiding beliefs and standards of practice that support excellence in any organization. They present a guide for all professionals on the path to excellence. The Introduction to the Nine Principles Guide supports a greater…

Leading is hard. It’s also a choice. Those who take up this charge experience some of life’s most fulfilling rewards and its most unexpected challenges. As our teams experience success and adversity, it is the leader’s responsibility to keep them moving forward. When exhaustion is…

Communication is a consistent challenge for leaders. 91% of employees are dissatisfied with communication from executive leadership (Solomon, 2015). When asked, most employees will explain they are not interested in more communication. They are looking…

Leader transitions can be challenging for those assuming the new role and the teams affected by the change. When up to 60% of executives fail in the first 18 months of a transition, it is…

Most of us know Peter Drucker’s famous line, “Culture eats strategy for breakfast.” Chances are, anyone leading in the last 20 years would emphatically agree with the sentiment (Alton, 2017). To get to the strategy,…

It is important to validate the practices that our team prioritizes as most essential to achieving results. Validating practices means we ensure all team members are executing with quality and always.    The Validating Practices Guide provides leaders with…

You may find yourself in an environment of people who place blame and point fingers at others or obsess over obstacles rather than take initiative. This behavior drains the energy and productivity of the rest of…