Positively Improve Performance

Reshape the way you deliver feedback.

Feedback that Inspires

Think about the last time you received constructive criticism. Did it actually prompt you to change your behavior? Did you agree with the person providing the feedback? Or did it provoke annoyance instead of prompting action?

When we highlight the shortcomings of others, they tend to react defensively. Negative feedback is often received as a threat, which can lead to depression and anxiety. We may set out to inspire improvement. Instead, our peers begin to avoid us, gravitating toward peers that provide a judgment-free safety net. Yet we know learning new skills and improving performance is something our peers and direct reports desire. The key is to reshape your feedback conversations to focus on achieving a positive outcome together.
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