Think Like a Parent
We all view experiences from our own perspective. As teachers and administrators we are often thinking about our side of the work. To be a successful organization and ensure students have the best experience, it can be useful to view your organization from a parent’s point of view. Customer service is what distinguishes businesses, offices, online distribution, schools, hospitals, post offices, etc. Parents and students have more options and flexibility than ever when it comes to choosing where they will get an education.