Problematic coworkers initiate conflict

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Responding to a Difficult Coworker

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While working with other people it’s not uncommon to encounter a difficult colleague. The better prepared we are to handle situations with difficult coworkers, the happier and more productive we will be at work.

In the following video, Mandy and Tatiana are having a conversation about a project Mandy is designing for Tatiana’s team. Mandy becomes rather difficult and puts Tatiana in a tough situation. Watch the video clip below and then determine how you would respond. How should she respond to Mandy? What would you say if you were Tatiana?

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