Related
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Stick to the 24-Hour Rule
Return communication within 24 hours of it being received. Consider simply acknowledging that you received the communication and provide...
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Goals Should Be Easy to See
Define your goals, write them down, and stay focused on them. Be distinctive and specific. You should be able...
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Compliance Matters
What we permit, we promote. If non-compliance is tolerated, it is therefore promoted. As soon as possible address the...
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Aligning Hiring and Evaluations to Service Excellence
https://youtu.be/4BurpBm5TXo Reflection Activity Video Transcript Reflection Activity When evaluating a potential candidate, how do you determine if they are...
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Hold “Renters” Accountable
Identify employees you lead who could improve their ownership behaviors and help them develop plans for improvement. Clearly explain...
