Related
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Align Your Team One Step at a Time
Identify one thing at a time you can do, or stop doing, to make sure your leadership team is...
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Goals Should Be Easy to See
Define your goals, write them down, and stay focused on them. Be distinctive and specific. You should be able...
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Take Ownership of Customer Complaints
Avoid placing blame on someone else, sincerely apologize, and take ownership of the situation. Try not to offer customers...
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The Right Fit
To determine if a candidate’s attitudes and beliefs align with the organization’s values, develop behavior-based interview questions. Ask for...
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Put Your Network Before Yourself
Look for opportunities to provide value and support to others. Offering feedback or advice, acting as a trusted mentor,...
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Conducting Virtual Job Interviews
Impressions Matter The candidates we interview are also looking at us to determine if we are the right fit....
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How Focus Leads to Results
Focus on What Matters Using the organization’s strategic plan proactively, teams develop annual strategic goals and actions to align...
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Relationships Over Data
As a new leader in an organization or role, it’s important to gain a deep understanding of the data,...
