Why Do Values matter?
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Take Ownership of Customer Complaints
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Avoid placing blame on someone else, sincerely apologize, and take ownership of the situation. Try not to offer customers...
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Connect to Serve
Casey Kuktelionis, , 0
When leaders help their teams connect their daily work to a greater purpose, people become motivated to serve. Behind...
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Plan for Fun
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When planning for the executive leader to host an employee forum, consider developing a theme and include costumes, role-plays,...
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Big Aims and Small Steps
Brian Kennedy, , 0
CYCLES OF SUCCESS Leaders are often responsible for core outcomes such as: quality outcomes, revenue, profits and people –...
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