If the months keep passing and you keep forgetting to connect with customers, use your calendar to establish a cadence for connecting. Set a 30 minute appointment on the same day of each month and use that time to schedule your connections. Then, treat the appointments as sacred events on your calendar. Avoid canceling and adjust the number of appointments each month, as you learn what works best for you.
Commit to Connecting
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Form a Pack of Leaders
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Surround yourself with other individuals who lead their own work, and exchange ideas and best practices with one another....
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If It Isn’t Broke, Don’t Fix It
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Sometimes when new leaders are getting started in their role, they feel pressure to make changes, get quick results,...
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Master Storytellers
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Always be on the lookout for opportunities to harvest stories for your organization. Whether the story is from a...
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4 Steps to Re-Recruit High Performers
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Thank them for their contributions. Ensure that the employee is informed of the direction of the organization. Review the...
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Planned Communication
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Pre-planning for conversations with employees is the sign of a high-performing leader. Preparation is necessary for identifying a clear...
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Anxiety and Leadership
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Moving Forward Leaders are just as human as the rest of the team. The first step in moving forward...
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Satisfaction Surveys
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How do you know your stakeholders are satisfied? The best way is to ask. Create a stakeholder feedback survey...