All of us want to be a key player on a team that achieves something meaningful. Take time today to connect your team to the deeper purpose of the work you do. Reveal a deeper meaning behind your business strategy and actions the team carries out on a daily basis.
Finding Meaning
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Remove Service Barriers
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The number one complaint customers cite is the difficulty of resolving their problems. Analyze your customer service process. Are...
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Encourage a Welcoming Culture
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Have a plan in place for welcoming new team members. Don’t allow them to wander alone on their first...
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Looking at Culture
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It is important for each of us to step back and look at our organizational culture. What does it...
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Unmistakable Recognition
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Remember to recognize those providing unmistakable value in your organization. This recognition can be as simple as a shout-out...
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Treat Every Interaction as a First Impression
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It is often the small things that we remember during our experiences as a customer that form our long-term...
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