Identify 3 things you need to do to analyze your organization’s competition and 3 things you need to do to prepare your team to win.
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Ask Your Team
During connections with your team members, clarify their understanding of the strategic goals and how their roles reflect those...
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Improvement & Innovation
A BETTER WAY When a team awakens to the real meaning and practice of a continuous improvement approach to...
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Aligning Hiring and Evaluations to Service Excellence
https://youtu.be/4BurpBm5TXo Reflection Activity Video Transcript Reflection Activity When evaluating a potential candidate, how do you determine if they are...
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Take Action
Next time you have a problem, before approaching the boss, be proactive and bring a solution or two or...
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Data is a Force that Drives Change
More than a force, it is a powerful tool for aligning both the goals and values of an organization....
