Instead of asking, “Do you have any questions?,” ask, “What can I explain better?” You can probe further by asking, “Can you be more specific?,” “What makes you say that?,” “Can you give me an example?,” and “Why do you think that’s working?”
Question for Better Answers
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Planned Communication
Casey Kuktelionis, , 0
Pre-planning for conversations with employees is the sign of a high-performing leader. Preparation is necessary for identifying a clear...
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Three Positives for Every One Constructive Feedback
Mandy, , 0
THE SCIENCE OF FEEDBACK Receiving feedback is an emotional experience. We are also emotionally invested in our work. The results...
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Communicate Consistently
Casey Kuktelionis, , 0
Offer a consistent place for your internal audience and your external audience to find information about your organization. The...
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Be Open to Feedback
Casey Kuktelionis, , 0
Thank your colleague who cares enough to speak up and provide you with feedback. Feedback is a caring gesture...
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Consistency During a Crisis
Casey Kuktelionis, , 0
Depending on the extent of the crisis, multiple audiences may need to receive information and messages from the organization....
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Keep Communication Simple
Casey Kuktelionis, , 0
Deliver the Right Amount of Information We keep communication simple when we use the why-what-how format for planning our...