Instead of asking, “Do you have any questions?,” ask, “What can I explain better?” You can probe further by asking, “Can you be more specific?,” “What makes you say that?,” “Can you give me an example?,” and “Why do you think that’s working?”
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Keep the Purpose in Mind
Approach each conversation – formal and informal – with a specific purpose. Set clear expectations with your team.
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Use Feedback to Motivate
Many individuals crave feedback at work. It lets us know we’re on the right track, and reveals areas for...
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Displaying Data
One caution for the results report and the sharing of the data would be to give careful thought to...
