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Examine the Competition
Identify 3 things you need to do to analyze your organization’s competition and 3 things you need to do...
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Aligning Hiring and Evaluations to Service Excellence
https://youtu.be/4BurpBm5TXo Reflection Activity Video Transcript Reflection Activity When evaluating a potential candidate, how do you determine if they are...
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Prepare for a Reaction
Before you act today, think ahead to the reaction you may receive. There is a reaction to every action,...
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Goals Should Be Easy to See
Define your goals, write them down, and stay focused on them. Be distinctive and specific. You should be able...
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How Focus Leads to Results
Focus on What Matters Using the organization’s strategic plan proactively, teams develop annual strategic goals and actions to align...
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Guide to Purpose
Leaders help all employees find purpose in their work. Connect employees to what’s most meaningful to them. Ask, “What...
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Celebrate the Small Steps
Use weekly adjustment meetings to celebrate wins and unify the team around priorities. Spend a few minutes at each...
