When paired with survey item means, top box information becomes even more valuable for goal-setting. During your next results review, consider rank ordering survey items by mean and by top box percentage. Arranging data this way provides additional guidance as leaders determine improvement priorities.
Related
-
Transparency Changes Results
Make your stakeholders aware of the current status and the future target of your organization. Be honest and transparent...
-
Establish a Clear Objective
Focus groups can be led by individuals inside the organization or by external facilitators. For either approach, it is...
-
-
-
Strategy Sessions Rely on Data
It is most effective to schedule a strategy meeting after data needed to inform the work are available. We...
-
Track Recognition
Using the recognition tracking form or a similar process, record who you’ve acknowledged and why. If you supervise others,...
-
-
Are You Measuring What Matters?
ASSESSING PROGRESS To complete the exercise, ask team members to bring a copy of their 90 day action plan...
