Stories build legends and legends build legacies. Share the stories that shaped your company and values with a new-hire.
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Decide When Adjustment is Necessary
Have a look at your compliance standards. Where are you allowing variance, and should you?
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Reflective Practice
We All Want Success No one gets out of bed hoping to perform worse today than yesterday. The way...
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If You’re in a Hole Stop Digging
Communicate about a crisis as openly and honestly as possible. Don’t try to leave out information, mislead the public...
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Show Your Team They Fit
Ensure everyone on your team has a place, a purpose, is prepared, and is passionate about what they do.
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A Journey
It’s easy to think that an organization can “arrive” at excellence and then take a breather. In reality, organizational...
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Leaders in Service
Team leaders and organization leaders set the example for how customers are treated. When leaders connect with employees, employees...
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Create a Vision
People follow leaders that can see beyond today’s problems and visualize a brighter future. Show your team the connection...
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Build on Your Strengths
What are your greatest work successes? What are your talents and strengths? Think of one way to increase the...
