To affect change, we must be honest with ourselves and with others. Explain to stakeholders why their feedback is important and necessary to help the organization improve.
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Receiving Results
If we know “confronting the brutal facts” can take individuals and organizations from Good to Great, why are the...
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One Step at a Time
Review the strategic actions of a current goal and break the actions into smaller steps to be measured with...
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Win Vs. Loss
When we’re trying to accomplish really important goals, it’s easy to forget to celebrate progress. For one week, keep...
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Best Practices Out-Perform
Identify a best practice that’s currently being used by another unit or department that your team can implement to...
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Commit to Monthly Meetings
Employees want leaders who are approachable, work alongside them, provide training and development opportunities, build a relationship with them,...
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Stop What Doesn’t Work
Revisit your organization’s processes every 90 days and decide if it is effective and efficient or if the process...
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From Feedback to Actions
Identify 1-2 specific, high-leverage next steps from stakeholder feedback that will make the biggest difference to those you serve...
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