When providing feedback to colleagues and employees, focus on behaviors. As you and your conversation partner discuss an observed event or action, describe specifically what the individual did and the impact that it had. Use action verbs and narrate the sequence as you observed it; then describe what happened as a result. Often, we remember what we “think” we did, or intended to do, but we’re not self-aware enough to know what we actually did.
Related
-
Keep Track of Your Emotions
As you reflect on your day, note any moments that make you ‘tick,’ or that generate an emotional response...
-
Offer Freedom within the Fences
The most successful organizations are those that offer employees “freedom within fences.” The standards and expectations are collaboratively set,...
-
Champion of the Goal
ACHIEVE EXPERT FOCUS Often in a large organization, the executive team works with the executive leader to identify goals,...
-
Avoid Thinking ‘Should’
Don’t focus on how things “should” be. This is a trap that can create unrealistic expectations and undermine happiness....
-
Ground Yourself
When you are feeling overwhelmed with emotions, practice a “grounding” technique. One option you can use while sitting or...
-
Reflect on Your Own Behavior
Take a moment to reflect on how well you are upholding your organization’s values… usually they match your own....
-
Lead Your Work
It’s More Than A Job How committed are you to your work or your organization? Are you there to...
-
