When providing feedback to colleagues and employees, focus on behaviors. As you and your conversation partner discuss an observed event or action, describe specifically what the individual did and the impact that it had. Use action verbs and narrate the sequence as you observed it; then describe what happened as a result. Often, we remember what we “think” we did, or intended to do, but we’re not self-aware enough to know what we actually did.
Focus on Behaviors
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Ownership of Organizational Goals
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Will or Skill?
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When addressing mediocre performance with a low or low solid performer, it’s critical to recognize whether the individual is...
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Increasing Transparency & Accountability with Scorecards
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https://www.youtube.com/watch?v=tJJg_bkftO4&feature=youtu.be Reflection Activity View Video Transcript Reflection Activity How does displaying results visually increase transparency and accountability for the...
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Pause, Perspective, Process
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Track Your Achievements
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As you develop and progress throughout your career, it can be useful to track your accomplishments or your career...
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Use Gratitude to Overcome Obstacles
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When you are facing an obstacle it can be helpful to question yourself with a focus on gratitude: What...