We/They is the act of passing blame to others. Increase ownership behavior and eliminate we/they by visualizing your supervisor in your back pocket.
Back Pocket Ownership
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Breaking Down Goals
Casey Kuktelionis, , 0
Put your goals into bite-size pieces that are attainable in 90 days. A 90-day plan is the roadmap to...
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Admit Your Mistakes
Casey Kuktelionis, , 0
When you realize you’ve made a mistake, make amends humbly and immediately. The more time you let pass, the...
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Assign a Champion of the Goal
Casey Kuktelionis, , 0
The organization’s executive leader determines the champion to own each of the goals and its achievement. The focus of...
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Track Your Actions
Casey Kuktelionis, , 0
At the end of each day track your actions on a four-column table. In the first column, list your...
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Why Aren’t We Getting Results?
Casey Kuktelionis, , 0
When individuals or teams aren’t reaching the intended results, schedule a reflection session to review the actions taken and...
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Seeking a Mentor?
Casey Kuktelionis, , 0
A mentor can provide trusted advice, encouragement, and feedback about your career progress. Before seeking out a mentor, consider...
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Empower Employees
Casey Kuktelionis, , 0
Give individuals on the front lines the authority to do what it takes to make customers happy, so their...