Identify the most important task aligned to your goals each day and finish it first. “By creating less activity, we actually create more urgency. The key is choosing the right activity and making sure it’s implemented to the fullest degree.” -John Kotter
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Empower Employees
Give individuals on the front lines the authority to do what it takes to make customers happy, so their...
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Develop a Peer Interviewing Team
When team members are included in the hiring of new employees, they take ownership of recruiting and retaining new...
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Ownership of Organizational Goals
Executing Strategic Goals The mid-level leader’s ultimate responsibility is to ensure the strategic goals are implemented with fidelity by...
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Own the Job
Avoid excuses and do whatever is necessary to overcome obstacles and meet your deadlines.
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Use Gratitude to Overcome Obstacles
When you are facing an obstacle it can be helpful to question yourself with a focus on gratitude: What...
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Know Your Impact
What is your impact? What do you want to be known for? What are you passionate about? What are...
