The best person to improve a process is the person who carries out the process. Fully utilize employee skill-sets – can someone be doing more? If the process is improved, they will likely have time to take on higher level work.
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The Impact of One
PURPOSE & COMMITMENT Commitment comes from purpose (JoAnn Sternke, 2019). The more we help every person on the team connect...
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Feedback to Inspire
While giving critical feedback, remind the recipient that you believe in them and their abilities, the goal you are...
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If You Want High Performers to Stay, Just Ask
Retaining high-performers is absolutely key to the success of the organization. Top-performing employees drive the culture and achieve quality...
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Engage People with Feedback
Formal and informal conversations with individuals provide us with feedback we can immediately use to improve employee engagement. If...
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Connections in Times of Challenge
Connection Considerations Connection conversations (also check-in/rounding) help organizations harvest wins that can boost morale and promote successful actions. These...
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Engaged Employees Inspire Loyal Customers
Employees who are engaged are more likely to be enthusiastic and emotionally attached to their work. They are fully...
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Celebration Builds Momentum
To help our teams understand the bigger picture and continue to focus on our big aim goals, take time...
