Don’t start the low performer conversation with a greeting such as, “How are you?” This is not the time for a positive, friendly conversation. Stay focused on the talking points you prepared, and let your low performer know they will have a chance to speak after you’ve finished.
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Commit to Connecting
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Win Vs. Loss
When we’re trying to accomplish really important goals, it’s easy to forget to celebrate progress. For one week, keep...
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Get Aspiring Leaders Involved
While supporting the development of an aspiring leader, involve them with real-life situations that present an opportunity for decision...
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Feedback that Inspires
Focus on the Outcome The way we provide feedback makes a difference in how people receive and act on...
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Rolling Out Results Builds Trust
Rolling out results with employees is a powerful form of transparency that breeds trust among employees. When employees trust...
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Develop Awareness
Track your actions for one week to develop an awareness of how you stack up in the area of modeling standards and expectations.
