Employees who are engaged are more likely to be enthusiastic and emotionally attached to their work. They are fully committed to the organization and more likely to go above and beyond to provide excellent service. A positive employee experience directly enhances the customer’s experience, after all, it is your employees who create the customer experience. Take action by implementing one recommendation for increasing engagement on your team this week.
Engaged Employees Inspire Loyal Customers
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Consult Current Employees
Casey Kuktelionis, , 0
While creating job descriptions or new job roles, ask your current employees for their opinions and feedback. It’s likely...
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Harvest Stories
Casey Kuktelionis, , 0
Ask team members to participate in sharing their ‘connect to purpose’ stories regularly – weekly/monthly meetings, all company emails,...
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Revisit Your Plan
Casey Kuktelionis, , 0
Your career development map should be a living document. Revisit it every 90 days, or every 6 months to...
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The Power of Thank You Notes
Mandy, , 0
WHY ARE THANK YOU NOTES SO IMPORTANT? A personalized thank you note is one of the very best ways...
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The Keys to Employee Engagement
Casey Kuktelionis, , 0
https://youtu.be/BxFuCHyaHCk Reflection Activity Video Transcript Reflection Activity How can leaders build a culture where people are engaged? What can...
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Establish a Mentorship Program
Casey Kuktelionis, , 0
64% of managers say they don’t think their own employees will be able to keep pace with skills needed...
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Reduce Communication Barriers
Casey Kuktelionis, , 0
What communication tools, procedures, or standards are causing a barrier in your workplace? Is there a better solution for...
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Standard: Teamwork and Collaboration
Mandy, , 0
Source: Waukesha County Schools / wcwebvideos YouTube (https://youtu.be/PFYWbg374EQ) Reflection Activity VIEW VIDEO TRANSCRIPT Reflection Activity When introducing standards of...