When people start a new job they are experiencing a transition; they’re introduced to a new role, coworkers, and environment. Paying special attention to a new hire’s first several months can positively influence their chance for success with your organization. Consider incorporating opportunities for new hires to bond with current employees and start developing friendships. Having work friendships is important, they help us feel connected and therefore motivated and productive. Gallup research has repeatedly shown a concrete link between having a best friend at work and the amount of effort employees expend in their job.
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Engage at All Levels
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Standards Guide
Standards of service describe what it looks like when we are living our values. The standards guide employees on...
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Low Solid Performer Support
WHO ARE LOW SOLID PERFORMERS? Solid performers compose about 58% of the employees on our teams. The low solid...
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Think Like a Customer
Improve the Customer Experience To provide world class customer service, an organization must have a plan that is executed...
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What We Permit We Promote
When you see or hear someone that is not adhering to the standards, speak up. At the same time...
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Consult Current Employees
While creating job descriptions or new job roles, ask your current employees for their opinions and feedback. It’s likely...
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Tough Talks
When you are faced with a tough conversation, first consider your goals. The first is to solve the problem....
