As leaders, we do some things well and others not so well. Our perception is not always the perception of others. When we ask employees what we can do to be a better leader, we build emotional bank accounts with them. Now is the time to listen rather than react to the problem. After the discussion, continue to leverage relationships by following-up with specific actions we will take to improve.
Devote Time to Listening
Moving Towards GreatnessCasey Kuktelionis, , 0
Ask your employees what they need from you (tools, resources, feedback) to exceed results, and give it to them...
Listen for UnderstandingCasey Kuktelionis, , 0
Avoid the temptation of listening to others only to prepare yourself for a response. The act of listening helps...
Enlist Help From Your TeamCasey Kuktelionis, , 0
The best person to improve a process is the person who carries out the process. Fully utilize employee skill-sets...
Engage People with FeedbackCasey Kuktelionis, , 0
Formal and informal conversations with individuals provide us with feedback we can immediately use to improve employee engagement. If...
Ask Your High PerformersCasey Kuktelionis, , 0
Ask what high performing employees need to be a long-term employee; what can you do for them? Coach this...
Differentiating Staff PerformanceMandy, , 0
PERFORMANCE CURVE Research in business and in healthcare support a performance curve that typically looks like the one below....
Establish an Employee Onboarding TeamCasey Kuktelionis, , 0
An employee onboarding team comprised of individuals who model the organization’s culture and values can be created to own...