Create organizational standards for email communication. Should the sender receive a response within 24 hours? Are your employees expected to answer emails after-hours? After email standards have been created, leadership will set an example by role-modeling the expected behaviors.
Develop Norms for Emails
-
Consistent Poor Performance
Casey Kuktelionis, , 0
We give people every opportunity to improve their skills and choose to change their behavior through coaching, performance conversations,...
-
A Journey
Casey Kuktelionis, , 0
It’s easy to think that an organization can “arrive” at excellence and then take a breather. In reality, organizational...
-
Decide When Adjustment is Necessary
Casey Kuktelionis, , 0
Have a look at your compliance standards. Where are you allowing variance, and should you?
-
Outside Perspective
Casey Kuktelionis, , 0
Not sure what to change or if change is needed? Invite a critical friend to observe your meeting and...
-
Connect by Relating
Casey Kuktelionis, , 0
Relate, don’t compare. During every meeting and interaction this week, identify how you can transfer and implement an idea...
-
Positive Communication
Casey Kuktelionis, , 0
“Bring 3 times the number of good things as to the number of problems.” – Quint Studer
-
-
Determining Success
Erica Callaway Karr, , 0
“Your growth determines who you are. Who you are will determine who you attract. Who you attract determines the...