Rather than risk alienating a team member with constructive criticism, try probing questions to initiate improvement. Start with: “Have you experienced any barriers to achieving results recently? How did you work through that?” Then, probe: “Can you think of a time you’ve experienced a similar barrier? What did you do?” Offer suggestions by explaining what has worked for you in a similar situation. Close by asking: “What actions could you take to grow and develop your skills? How can I help you?”
Use Probing Questions
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Encourage Solid Performers
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Solid performers want to build relationships with their leaders, have opportunities for professional development, and hear feedback that inspires...
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Invest in Your Team
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Seek out opportunities for your staff to grow their skills within their talents or interests.
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Accurately Distinguish Your Emotions
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One way to increase emotional intelligence is to get really specific about what emotion you’re experiencing. Instead of using...
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Use “But” to Improve
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When you find yourself describing a supervisee as “a great employee, but lacks punctuality,” use what comes after the...
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Anxiety and Leadership
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Moving Forward Leaders are just as human as the rest of the team. The first step in moving forward...
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Build Strong Relationships
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When you consistently treat people with respect, transparency, fairness, and gratitude, you’re building a strong emotional bank account with...
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Lead by Example
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Be aware of your actions as a leader but also be aware of the actions of the leadership team....
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EQ is a Must-Have for Leader Success
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“Emotional intelligence, not knowledge, education or experience, is the key driver in leader success. To excel in personal competence,...