Rather than risk alienating a team member with constructive criticism, try probing questions to initiate improvement. Start with: “Have you experienced any barriers to achieving results recently? How did you work through that?” Then, probe: “Can you think of a time you’ve experienced a similar barrier? What did you do?” Offer suggestions by explaining what has worked for you in a similar situation. Close by asking: “What actions could you take to grow and develop your skills? How can I help you?”
Use Probing Questions
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Communicate by Listening
Casey Kuktelionis, , 0
Individuals want to be heard and able to share their ideas. Leaders who are able to develop good relationships...
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Reflect on Performance
Casey Kuktelionis, , 0
Ask employees to reflect on their own performance: What’s working well & why? What’s not working as well as...
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4 Steps to Re-Recruit High Performers
Casey Kuktelionis, , 0
Thank them for their contributions. Ensure that the employee is informed of the direction of the organization. Review the...
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Support Succession Planning
Casey Kuktelionis, , 0
Consider what a leadership development program would look like for your organization. Picture a process for developing aspiring leaders...
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Develop Awareness
Casey Kuktelionis, , 0
Track your actions for one week to develop an awareness of how you stack up in the area of modeling standards and expectations.
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EQ is a Must-Have for Leader Success
Casey Kuktelionis, , 0
“Emotional intelligence, not knowledge, education or experience, is the key driver in leader success. To excel in personal competence,...
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Accurately Distinguish Your Emotions
Casey Kuktelionis, , 0
One way to increase emotional intelligence is to get really specific about what emotion you’re experiencing. Instead of using...
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Meet with Leaders First
Casey Kuktelionis, , 0
Ask the leadership team to participate in a Leadership Forum prior to the organization-wide employee forum. Explain what the...