Establish a service team of individuals who are responsible for creating reward and recognition programs and ideas for your organization. Individuals respond differently to various forms of recognition. By using a team to create reward and recognition programs there will be a greater variety of them.
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External Customer Connection Questions
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Standard: Teamwork and Collaboration
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Finding Meaning
All of us want to be a key player on a team that achieves something meaningful. Take time today...
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Looking at Culture
It is important for each of us to step back and look at our organizational culture. What does it...
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Inspiring Customer Service
Reflection Activity View Video Transcript Reflection Activity When was the last time your team provided Maria Garcia-level service? Did...
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AIDET®
A FRAMEWORK AIDET is a framework used to inform our customers/stakeholders of our intent to serve them successfully. It...
