Have a plan in place for welcoming new team members. Don’t allow them to wander alone on their first day. Let them know where to park, how to dress, what the lunch policies are and, if possible, partner the newbie with a seasoned team member to show them around the office and introduce them to all of their coworkers. Ask your team to contribute their ideas for welcoming new members.
Encourage a Welcoming Culture
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Consult Current Employees
Casey Kuktelionis, , 0
While creating job descriptions or new job roles, ask your current employees for their opinions and feedback. It’s likely...
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External Customer Connection Questions
hailstudio, , 0
Why are external customer connection questions important? Most of us want to: be known for excellent service to all...
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Design a Gratitude System
Casey Kuktelionis, , 0
While everyone will appreciate a random act of gratitude, to ensure gratitude is a part of the culture, a...
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Commit to Connecting
Casey Kuktelionis, , 0
If the months keep passing and you keep forgetting to connect with customers, use your calendar to establish a...
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Happy Employees = Happy Customers
Casey Kuktelionis, , 0
Focusing on recognition creates a positive culture to work in, and a positive experience for employees and stakeholders. When...
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Creating Unmistakable Value
Erica Callaway Karr, , 0
BUILD CONNECTIONS Like any other human relationship, the relationships we establish with our customers thrive on trust and respect. It’s...
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Expressing Gratitude Becomes Contagious
Casey Kuktelionis, , 0
Openly thank employees and provide specifics about why you are thanking them, or send them a “thank you” note....