Always be on the lookout for opportunities to harvest stories for your organization. Whether the story is from a customer and can be used for marketing purposes, or from an employee and can be used to showcase company values, good organizations make an effort to collect and distribute these stories. Make it your goal to harvest at least 1 story per week.
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Harvest Stories
Ask team members to participate in sharing their ‘connect to purpose’ stories regularly – weekly/monthly meetings, all company emails,...
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Human Responsibility
Identify a pain point for one of your team members today and make a point to solve it with...
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Standard: Teamwork and Collaboration
Source: Waukesha County Schools / wcwebvideos YouTube (https://youtu.be/PFYWbg374EQ) Reflection Activity VIEW VIDEO TRANSCRIPT Reflection Activity When introducing standards of...
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Inspiring Customer Service
Reflection Activity View Video Transcript Reflection Activity When was the last time your team provided Maria Garcia-level service? Did...
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Commit to Mentorship
Becoming a mentor shouldn’t be taken lightly. It’s a big commitment. Mentors ensure professional development happens at the right...
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Treat Every Interaction as a First Impression
It is often the small things that we remember during our experiences as a customer that form our long-term...
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Creating Unmistakable Value
BUILD CONNECTIONS Like any other human relationship, the relationships we establish with our customers thrive on trust and respect. It’s...
