Avoid the temptation of listening to others only to prepare yourself for a response. The act of listening helps us better understand those around us. Pause for 5 seconds to make sure the person is done talking before you begin your response. Consider responding with a probing question or a clarifying statement to be sure you’re understanding the message correctly.
Listen for Understanding
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Take a Break
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786 million vacation days went unused for Americans in 2018. Research reveals 55% of American’s didn’t use all of...
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Analyze The Process
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Today, examine one process you or your team uses most frequently to eliminate extra steps and identify ways to...
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The Power of Silence
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Silent feedback may seem like an oxymoron, but it can be a powerful tool for collective brainstorming and reflection....
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Reduce Communication Barriers
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What communication tools, procedures, or standards are causing a barrier in your workplace? Is there a better solution for...
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Tips for Recruiting Top Talent
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TIPS FOR RECRUITING TOP TALENT Craft a clear job description. Avoid using terms such as “ninja” and “rockstar” which are vague...
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Low Solid Performer Support
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WHO ARE LOW SOLID PERFORMERS? Solid performers compose about 58% of the employees on our teams. The low solid...
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Specific is Authentic
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Generalized appreciation doesn’t feel authentic and may even come off as just going through the motions. Instead, use details...