A leader must consistently display their game face. Regardless of the situation, no negative emotion or expression can show. Leaders communicate with body language. If your stomach is churning, your expression stays calm.
Get Your Game Face On
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Learn to Be Exceptional
Erica Callaway Karr, , 0
Exceptional leaders are continuous learners. Choose a topic you’d like to learn more about and schedule time this week...
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Commit to Connecting
Casey Kuktelionis, , 0
If the months keep passing and you keep forgetting to connect with customers, use your calendar to establish a...
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Give Trust to Get Trust
Casey Kuktelionis, , 0
How do we get people to trust? We start with trusting first. Share a vulnerable experience with a colleague...
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Model the Culture You Want
Casey Kuktelionis, , 0
“You create the culture in your environment.” – Dr. Natalie Harder. If you want a positive culture in your...
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Rolling Out Results Builds Trust
Casey Kuktelionis, , 0
Rolling out results with employees is a powerful form of transparency that breeds trust among employees. When employees trust...
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Use “But” to Improve
Casey Kuktelionis, , 0
When you find yourself describing a supervisee as “a great employee, but lacks punctuality,” use what comes after the...
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Procrastination Makes Conflict Worse
Casey Kuktelionis, , 0
A hard conversation is going to be hard now and harder later. Today, schedule the difficult conversation you’ve been...