Exceed with Delight
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Re-Connect with an Old Friend
Casey Kuktelionis, , 0
Reach out to a colleague at a previous job, an old friend from college, or someone else you’ve lost...
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Commit to Mentorship
Casey Kuktelionis, , 0
Becoming a mentor shouldn’t be taken lightly. It’s a big commitment. Mentors ensure professional development happens at the right...
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External Customer Connection Questions
hailstudio, , 0
Why are external customer connection questions important? Most of us want to: be known for excellent service to all...
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Lead by Example
Casey Kuktelionis, , 0
Passively deal with a difficult employee by choosing to lead by example. You can’t expect others to act in...
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Commit to Connecting
Casey Kuktelionis, , 0
If the months keep passing and you keep forgetting to connect with customers, use your calendar to establish a...
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Satisfaction Surveys
Casey Kuktelionis, , 0
How do you know your stakeholders are satisfied? The best way is to ask. Create a stakeholder feedback survey...
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Get a Team Together
Casey Kuktelionis, , 0
If your organization doesn’t have a peer interview team, determine how you can start assembling the right team for...