Employees who feel that they’re cared about by their leader are far more likely to be engaged with their daily work and continue to work for the organization. Listen to individuals, tell them why you value them, and have empathy for their situations.
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Get a Team Together
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External Customer Connection Questions
Why are external customer connection questions important? Most of us want to: be known for excellent service to all...
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There is Always Time for a Smile
Next time you’re rushing to that next meeting, look up and give the people you’re zooming past a smile...
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Analyze Your Complaints
Keep track of the complaints you receive and respond to. Every 6 months revisit that list and make note...
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You Get To
Stop yourself from thinking you “have” to do something, and start thinking about things like you “get” to do...
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