Employees who feel that they’re cared about by their leader are far more likely to be engaged with their daily work and continue to work for the organization. Listen to individuals, tell them why you value them, and have empathy for their situations.
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Re-Connect with an Old Friend
Reach out to a colleague at a previous job, an old friend from college, or someone else you’ve lost...
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Standard: Teamwork and Collaboration
Source: Waukesha County Schools / wcwebvideos YouTube (https://youtu.be/PFYWbg374EQ) Reflection Activity VIEW VIDEO TRANSCRIPT Reflection Activity When introducing standards of...
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External Customer Connection Questions
Why are external customer connection questions important? Most of us want to: be known for excellent service to all...
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Consult Current Employees
While creating job descriptions or new job roles, ask your current employees for their opinions and feedback. It’s likely...
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Inspiring Customer Service
Reflection Activity View Video Transcript Reflection Activity When was the last time your team provided Maria Garcia-level service? Did...
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Design a Gratitude System
While everyone will appreciate a random act of gratitude, to ensure gratitude is a part of the culture, a...
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Finding Meaning
All of us want to be a key player on a team that achieves something meaningful. Take time today...
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Human Responsibility
Identify a pain point for one of your team members today and make a point to solve it with...
