During performance conversations, address specific actions and behaviors you’ve observed. Avoid talking in generalities.
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Back Pocket Ownership
We/They is the act of passing blame to others. Increase ownership behavior and eliminate we/they by visualizing your supervisor...
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Compliance Conversations
ADDRESS NON-COMPLIANCE WITH A FOCUS ON IMPROVEMENT Organizations where leaders allow continued low performance rarely reach desired goals. “What...
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Do Less to Accomplish More
Identify the most important task aligned to your goals each day and finish it first. “By creating less activity,...
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Changing Course with a Bobsled
ACCOUNTABILITY = RELIABILITY This scene plays out in businesses all over the world. A team has a vision, goals...
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Champion of the Goal
ACHIEVE EXPERT FOCUS Often in a large organization, the executive team works with the executive leader to identify goals,...
