Instead of focusing on the next thing you will say after the speaker is finished talking, focus on the messages being sent. Where do you need more clarification? What do you want to know more about? Develop probing and clarifying questions for the speaker to encourage them to continue communicating and facilitate deeper understanding.
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Displaying Data
One caution for the results report and the sharing of the data would be to give careful thought to...
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Monitor Social Channels
Often times the first place people will look for information about an organization is on their social media pages....
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Analyze The Process
Today, examine one process you or your team uses most frequently to eliminate extra steps and identify ways to...
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Listen Intently
Pay Sincere Attention Have you noticed lately that getting another person’s undivided attention can be rather difficult? Between daily...
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