Plan, Do, Study, Act

Using the recognition tracking form or a similar process, record who you’ve acknowledged and why. If you supervise others,...

To improve the performance of your team, observe and review behaviors of low performing teams as well as those...

Conduct a SMART goal audit to confirm the alignment of goals with organizational strategy and leadership expectations. Starting with...

Employees often cite ‘poor communication’ as a workplace barrier. This doesn’t mean that they want MORE communication. They are...

Conduct a Plus/Delta with the participants at the end of your next board or team meeting. Observe dynamics in the...

Look across industries for benchmark data. Some of the greatest innovations and successes are inspired by businesses doing completely...

To illustrate to teams the value of their service, it’s critical to measure progress, gather feedback and share that...