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Plan, Do, Study, Act

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  • Track Recognition

    Casey Kuktelionis, 04/01/201912/20/2019, 0

    Using the recognition tracking form or a similar process, record who you’ve acknowledged and why. If you supervise others,...

  • Observe and Learn

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    To improve the performance of your team, observe and review behaviors of low performing teams as well as those...

  • SMART Goal Audit

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    Conduct a SMART goal audit to confirm the alignment of goals with organizational strategy and leadership expectations. Starting with...

  • Less Can Be More

    Casey Kuktelionis, 08/07/201903/11/2020, 0

    Employees often cite ‘poor communication’ as a workplace barrier. This doesn’t mean that they want MORE communication. They are...

  • Oh, the Data We Collect

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  • A Fresh Take: Observe & Report

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    Conduct a Plus/Delta with the participants at the end of your next board or team meeting. Observe dynamics in the...

  • Relate Don’t Compare

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    Look across industries for benchmark data. Some of the greatest innovations and successes are inspired by businesses doing completely...

  • Measure to Provide Unmistakable Value

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    To illustrate to teams the value of their service, it’s critical to measure progress, gather feedback and share that...

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