...It's more than giving away free stuff!
Viewing customer complaints as an opportunity to learn and improve can reduce the number of complaints an organization will receive in the future. Establish a process that handles customer complaints in a way that resolves the issue while retaining customers.
Two Ways to Learn...
Leadership is a practice. To be a great leader, you must constantly sharpen your skills. Take the driver’s seat in your leadership journey. Get unlimited access to ideas and resources successful leaders use to inspire and improve every day.
Collaborate with your leadership team to develop cross-functional practices that will lift your entire organization. Every team member can also create their individual workspace for personalized development.