Hiring right and retention

PDSA Cycles Template

What are we testing?

Plan, Do, Study, Act is designed to run in cycles with the results from the previous cycle guiding the plans for the next round of actions. This template can be used as a tool to plan and guide the team through each cycle of PDSA.

Improve Performance with Leader Led Conversations

Leaders set the right example for everyone

A leader's commitment to their team involves a commitment to be in the spotlight and model the right way to act always. Leaders can improve performance by practicing self-awareness during conversations with employees.

changing landscape from dead low performing to vibrant high performing

Low Performer Conversation

It's time for a change

Approaching a conversation with a low performer is probably not your favorite task. However, ignoring bad behavior or performance will negatively impact others in the organization. Address the situation quickly and effectively using this guide to keep the rest of your team focused on achieving results.

Feedback that Inspires

Positively Improve Performance

Think about the last time you received constructive criticism. Did it actually prompt you to change your behavior? Maybe not. Yet we know learning new skills and improving performance is something our peers and direct reports desire. The key is to reshape your feedback conversations to focus on achieving a positive outcome together.

Re-recruit High Performers

Do your high performers know they are valued?

Fifty percent of high performers say they expect at least a monthly sit down with their managers, but only 53% say their manager delivers on their feedback expectations. High performers want feedback. They want dialogue with you as their leader.

Cascading Communication Guide

What goes up, must come down

Why, what, and how are the ingredients for concise messaging?

Listen Intently

Are You Really Listening?

Did you know, humans spend 70% of their time communicating, in which 45% is spent listening? In other words, effective listening skills are vital for interpersonal communication and, consequently, for successful leaders and aspiring leaders within our organizations.

There is More than One Way to Round

Maximize Rounding in Your Organization

There isn’t a wrong way to conduct rounding – unless you are avoiding it all together. When we round, our goal is to build relationships with our stakeholders. It doesn’t matter if we approach rounding in a formal or informal fashion. Its true value is in the connection itself.

Advantages of Managing Up

Can I make people want to be better?

Managing Up is a behavior that is essential for reducing anxiety, building teamwork, and eliminating a culture of negative communication. The practice of managing up paints the receiver and sender of the positive communication in a positive light. It also encourages more of the right work and behaviors we want to see in our organization.

SUBSCRIPTION REQUIRED

Leader Connection Tool

Ask employees these questions.

Ask employees these questions to build relationships and improve engagement.

Be An Owner

Are you fully invested?

High performing organizations want to fill their employee ranks with owners and effective leaders seek to recruit employees who exhibit ownership, while at the same time strategically developing ownership in current employees. Fortunately, leaders can find, hire, and retain owners within their organizational ranks.

30-Day and 90-Day Conversation Guidelines

Reduce turn-over by asking the right questions.

Learning the culture of the organization and how to be a successful member of the culture can be a difficult path to navigate for new employees. The 30-Day and 90-Day Conversations help us build trust and develop a strong relationship with our new hires. Create consistency by following these general implementation guidelines.

SUBSCRIPTION REQUIRED

Hiring right and retention

Lisa Akins

PDSA Cycles Template

What are we testing?

Improve Performance with Leader Led Conversations

Leaders set the right example for everyone

Low Performer Conversation

It's time for a change

Feedback that Inspires

Positively Improve Performance

Re-recruit High Performers

Do your high performers know they are valued?

Cascading Communication Guide

What goes up, must come down

Listen Intently

Are You Really Listening?

There is More than One Way to Round

Maximize Rounding in Your Organization

Advantages of Managing Up

Can I make people want to be better?

Leader Connection Tool

Ask employees these questions.

Be An Owner

Are you fully invested?

30-Day and 90-Day Conversation Guidelines

Reduce turn-over by asking the right questions.

Useful Links

Hiring right and retention

Lisa Akins

PDSA Cycles Template

What are we testing?

Improve Performance with Leader Led Conversations

Leaders set the right example for everyone

Low Performer Conversation

It's time for a change

Feedback that Inspires

Positively Improve Performance

Re-recruit High Performers

Do your high performers know they are valued?

Cascading Communication Guide

What goes up, must come down

Listen Intently

Are You Really Listening?

There is More than One Way to Round

Maximize Rounding in Your Organization

Advantages of Managing Up

Can I make people want to be better?

Leader Connection Tool

Ask employees these questions.

Be An Owner

Are you fully invested?

30-Day and 90-Day Conversation Guidelines

Reduce turn-over by asking the right questions.

Useful Links

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