Leading Change with Empathy
This episode addresses questions, such as:
- What does it mean to be an authentic leader?
- Why does connecting the mind and the heart motivate teams?
- How do we move conversations back to the point?
“Being an empathetic leader doesn’t mean we get caught up in the emotions of our staff or try to ‘fix’ them and take on their burdens. That’s never a good idea. People have to take responsibility for themselves. What it does mean, is that we truly listen to employees and understand where they are coming from.”
– Janet Pilcher
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