Remember Why You StartedCasey Kuktelionis, , 0
Don’t forget why you started on the path of continuous improvement. Regularly remind yourself and your team why changes...
Keep Your CoolCasey Kuktelionis, , 0
Avoid adding to your pain and suffering by being overly sensitive. Don’t over-react to minor things or take things...
Build Culture DailyCasey Kuktelionis, , 0
Use quick huddles or short beginning of shift meetings to culture build by highlighting one of the organization’s values...
Best Practices Out-PerformCasey Kuktelionis, , 0
Identify a best practice that’s currently being used by another unit or department that your team can implement to...
Commit to Monthly MeetingsCasey Kuktelionis, , 0
Employees want leaders who are approachable, work alongside them, provide training and development opportunities, build a relationship with them,...
Develop Norms for EmailsCasey Kuktelionis, , 0
Create organizational standards for email communication. Should the sender receive a response within 24 hours? Are your employees expected...
A JourneyCasey Kuktelionis, , 0
It’s easy to think that an organization can “arrive” at excellence and then take a breather. In reality, organizational...
Excitement is ContagiousCasey Kuktelionis, , 0
Get excited about what you do and then let that excitement loose on the people you work with.