Organizational Excellence

Don’t forget why you started on the path of continuous improvement. Regularly remind yourself and your team why changes...

Avoid adding to your pain and suffering by being overly sensitive. Don’t over-react to minor things or take things...

Use quick huddles or short beginning of shift meetings to culture build by highlighting one of the organization’s values...

Identify a best practice that’s currently being used by another unit or department that your team can implement to...

Employees want leaders who are approachable, work alongside them, provide training and development opportunities, build a relationship with them,...

Create organizational standards for email communication. Should the sender receive a response within 24 hours? Are your employees expected...

It’s easy to think that an organization can “arrive” at excellence and then take a breather. In reality, organizational...

Get excited about what you do and then let that excitement loose on the people you work with.