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Clarify Decision Making
Be open with all employees in the organization about the decision-making process. The more information an individual has about...
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Planned Communication
Pre-planning for conversations with employees is the sign of a high-performing leader. Preparation is necessary for identifying a clear...
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Consistent & Reliable
Achieving Sustainable Results Standardizing behaviors is a challenging, but crucial step on the path to organizational excellence. Leaders are...
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Get Your Game Face On
A leader must consistently display their game face. Regardless of the situation, no negative emotion or expression can show....
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Champion of the Goal
ACHIEVE EXPERT FOCUS Often in a large organization, the executive team works with the executive leader to identify goals,...
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Use “But” to Improve
When you find yourself describing a supervisee as “a great employee, but lacks punctuality,” use what comes after the...
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Turn Aspiring Leaders into Mentors
To encourage the development of aspiring leaders, offer them the opportunity to mentor the organization’s newest employees. Not only...
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Commit to Connecting
If the months keep passing and you keep forgetting to connect with customers, use your calendar to establish a...
