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Accurately Distinguish Your Emotions
One way to increase emotional intelligence is to get really specific about what emotion you’re experiencing. Instead of using...
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Leading Change
Do one thing today outside of your comfort zone. “Progress is impossible without change, and those who cannot change...
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Clarify Decision Making
Be open with all employees in the organization about the decision-making process. The more information an individual has about...
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Consistent & Reliable
Achieving Sustainable Results Standardizing behaviors is a challenging, but crucial step on the path to organizational excellence. Leaders are...
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Find Your Grown Gorilla
In his book Find an Old Gorilla, Waffle House, Inc.’s Vice Chairman Emeritus Bert Thornton, shares his secrets to...
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Tell Your High Performers You Want Them to Stay
Retaining high-performers is absolutely key to the success of the organization. Top-performing employees drive the culture and achieve quality...
