Improvement & Innovation

Write one thank you note thanking one employee for extra effort at work, post the note on the board,...

“Bring 3 times the number of good things as to the number of problems.” – Quint Studer

Don’t forget why you started on the path of continuous improvement. Regularly remind yourself and your team why changes...

You cannot pick your talents or IQ, but you can choose your character. You can’t separate a leader’s character...