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Re-Connect with an Old Friend
Reach out to a colleague at a previous job, an old friend from college, or someone else you’ve lost...
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External Customer Connection Questions
Why are external customer connection questions important? Most of us want to: be known for excellent service to all...
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If It Isn’t Broke, Don’t Fix It
Sometimes when new leaders are getting started in their role, they feel pressure to make changes, get quick results,...
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Communicate Neutrally
When speaking about challenges, stop and think, “How can I phrase this in a way that doesn’t put others...
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Standard: Teamwork and Collaboration
Source: Waukesha County Schools / wcwebvideos YouTube (https://youtu.be/PFYWbg374EQ) Reflection Activity VIEW VIDEO TRANSCRIPT Reflection Activity When introducing standards of...
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Satisfaction Surveys
How do you know your stakeholders are satisfied? The best way is to ask. Create a stakeholder feedback survey...
