Handover
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Design a Gratitude System
Casey Kuktelionis, , 0
While everyone will appreciate a random act of gratitude, to ensure gratitude is a part of the culture, a...
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Inspiring Customer Service
Mandy, , 0
Reflection Activity View Video Transcript Reflection Activity When was the last time your team provided Maria Garcia-level service? Did...
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Satisfaction Surveys
Casey Kuktelionis, , 0
How do you know your stakeholders are satisfied? The best way is to ask. Create a stakeholder feedback survey...
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Consult Current Employees
Casey Kuktelionis, , 0
While creating job descriptions or new job roles, ask your current employees for their opinions and feedback. It’s likely...
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Listening to Customer Feedback
Casey Kuktelionis, , 0
improve with customer input Brands that have a reputation for delivering an exceptional customer experience are continuously looking for...
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Offer to Help
Casey Kuktelionis, , 0
Reach out to a coworker and ask, “What can I do to help you today?” Execute the help they...
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Human Responsibility
Casey Kuktelionis, , 0
Identify a pain point for one of your team members today and make a point to solve it with...