9P Online
  • Guided Learning
  • Topics
  • Videos
  • About Studer Education
  • Plans and Pricing
  • 9P for Teams
  • Contact
  • Help & Support
  • Login
  • Sign Up
  • Guided Learning
  • Topics
  • Videos
  • About Studer Education

Wendy

Wendy Perkins
Two co-workers discussing a difficult topic. Tough conversations.
Stub Your Toe Prompts

Proceed with Certainty

Say the right thing when necessary with a fool-proof plan. 

SUBSCRIPTION REQUIRED
Courageous conversations to support team strength.
Courageous Conversations: Dos and Don’ts

Complete. Not Compete.

The following tips are the best practices for conducting compassionate courageous conversations with anyone in your organization.

Build leader employee relationships with leader connection questions
Leader Connection in Action

How do I connect with employees?

Leader connections provide employees with opportunities to give feedback and contribute to decision-making. In this video, one Human Resources employee catches her leader up on process improvements, professional development, and a colleague who has been especially helpful.

leadership connections can happen in a lot of settings
Leadership Challenge: Leader Connection

Can connection conversations improve employee engagement?

Using a set of 3 to 5 questions to connect with employees is an effective way to improve engagement. Get started and continue to develop the leader connection practice with this leadership challenge.

SUBSCRIPTION REQUIRED
Leaders are being watched. Set the right example.
Leader Led Conversations

You're Being Watched

Establishing the right relationship with your employees is crucial to your organization's success. Leaders set the tone for this relationship daily, with formal and informal interactions with their employees.

How to network
How to Network

Cat got your tongue?

If meeting strangers makes you nervous, Brian and Basil can help. Watch as they show how to have a networking conversation, and leave you with tips to use during your next networking experience.

SUBSCRIPTION REQUIRED
Balancing Checkbook
Emotional Bank Account: Deposits vs Withdrawals

Stay out of the negatives

These examples are ways you can add value to the emotional bank account of those around you. Watch out for the withdrawals, keeping a positive ratio is critical for your relationships.

Board room meeting
Build Strong Board Relationships

Are your board members listening?

Board relationships can be difficult to navigate. Getting your high-level leaders to listen and respect one another is the ultimate route to a successful board.

city map with Pin Pointers 3d rendering image
Monthly Meeting Preparation & Conversation Guide

Need Guidance?

Prepare the main points of your next 1:1 monthly meeting conversation to stay focused on results.

Care, support (help), personal development concept. Businessman representing company helps (support) employees.
Monthly Meetings

How Supportive Are You?

Over half of Americans mistrust their leaders. Supporting the needs of your team members by meeting with them on a regular basis shows a true commitment to seeing them excel. See what employees say they need and learn how to be a trusted leader.

Focused area through magnifying glass
Monthly Meeting Tool

Are you focused?

Meeting tools help keep you organized and prepared for highly focused conversation.

I can do it
The Power of Perspective

What Can Positivity Do For You?

We know about the benefits of positive thinking. Sometimes it seems like thinking positively is easier said than done. How can you break your patterns of negative thinking and start positive thinking?

elephant and dog sit under the rain with the elephant holding an umbrella for the dog
Small Things; Big Difference

What Does It Mean to Be Kind?

Practicing kindness is one small thing that has really big results. Explore the 8 actions you can do immediately to accelerate kindness and achieve higher results on your team.

Connect Because You Care

Engage Teams While Improving Processes

One of a leader’s greatest responsibilities is to ensure teams are engaged and productive. People are motivated to increase productivity when leaders take time to get to know them personally, make them feel comfortable, and help remove barriers in the workplace.

Man sitting on light bulb rocket while working on a laptop
Boost the Employee Experience

Are Your Employees Excited to Get to Work?

Disengaged employees cost the American economy billions per year in lost productivity. Employees can become disengaged when they're made to feel like they're not listened too, valued, or appreciated. To keep people engaged, leaders must remind them of the meaningful outcomes they help to create.

From connections to action
From Connections to Action

Connections Require Follow-Up

Scheduling and conducting monthly connection conversations with employees is a giant step towards increasing engagement on your team. Just as important as the conversations you’re having, is what you do with the information you collect. How can we ensure employees know they’re supported?

inspire coworkers
Offer Productive Feedback

Motivate Colleagues to Grow & Improve

Moments to provide feedback aren't limited to leader-employee interactions, oftentimes it's necessary to deliver feedback to colleagues while working together. In this video, Mandy and Tatiana meet to discuss a project and engage in a collaborative feedback conversation with a positive outcome.

SUBSCRIPTION REQUIRED
Anticipating a Difficult Conversation
Anticipating a Difficult Conversation

Refocus the Conversation

As leaders conduct monthly meetings and regular check-ins with the employees that report to them, it may become apparent that some individuals are more difficult than others. If you find yourself dealing with an employee who frequently guides meetings to an unproductive place, anticipate this behavior and develop a plan to refocus the conversation.

SUBSCRIPTION REQUIRED
dealing with difficult people
Dealing with Difficult People

Are coworkers driving you crazy?

Many of us are in frequent contact daily with a number of colleagues, some of which are easier to work with than others. Working with a difficult colleague undermines productivity and happiness in the workplace. Learning to deal with difficult people is vital to our success, both individually and as teams.

man playing trumpet in jazz band
It’s All About Relationships

Communicate & Connect

We don’t get very far in life without positive relationships. When team members connect and transparently communicate about priorities, they stand a far greater chance of achieving the most important goals.

hands raising speech bubbles
Communication & Connection: Forces for Greatness

Working toward greatness

In this video, Dr. Lisa Herring describes the key strategies her team is using to communicate and connect with all stakeholders.

Trust building during a break.
Building Trust in the Workplace

Prioritize Building Trust in the Workplace

Thriving workplaces depend on trust to continue to grow and excel. When leaders start prioritizing trust in the workplace, their teams will follow.

The Impact of One

Each one matters

The impact of one can mean the difference between organizational mediocrity and excellence. An organization must breed individuals who want to make a positive contribution to the mission.

being judged
Do People Really Want Feedback?

People Want to Improve

There’s a fine line between giving feedback for improvements and leaving an employee feeling criticized and deflated. Few of us respond well to someone telling us what to do or how to fix ourselves. Reshape your feedback conversations to focus on achieving a positive outcome.

Useful Links

  • Contact
  • Privacy Statement
  • Terms of Use

© 2020 Huron Consulting Group Inc. and affiliates. Huron is a global consultancy and not a CPA firm, and does not provide attest services, audits, or other engagements in accordance with standards established by the AICPA or auditing standards promulgated by the Public Company Accounting Oversight Board (“PCAOB”). Huron is not a law firm; it does not offer, and is not authorized to provide, legal advice or counseling in any jurisdiction. Huron is the trading name of Pope Woodhead & Associates Ltd.