People Want to Improve

There’s a fine line between giving feedback for improvements and leaving an employee feeling criticized and deflated. Few of us respond well to someone telling us what to do or how to fix ourselves. Yet when feedback is provided in the right way, individuals are motivated to learn and improve. To create excellent organizations providing others with feedback is necessary. Reshape your feedback conversations to focus on achieving a positive outcome.

This episode addresses questions, such as:

• What is the most productive way to give feedback?


• How does feedback fuel the achievement of excellence?


• How can leaders use feedback to inspire a change in behavior?