Many individuals crave feedback at work. It lets us know we’re on the right track, and reveals areas for improvement. The best feedback results from asking questions such as, “What is going well and why is it going well?,” “Are you experiencing any barriers? Why?,” and “How have you overcome similar barriers in the past?.” Use these prompts next time you’re providing feedback to a team member.
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Ask How to Improve Communication
Gather feedback from your employees and the community (investors, customers, people who benefit from your organization) regarding your communication....
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Develop Specific Job Descriptions
When crafting a job description, be as clear and detailed as possible. Provide an accurate picture of what’s required...
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Consistency During a Crisis
Depending on the extent of the crisis, multiple audiences may need to receive information and messages from the organization....
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If You’re in a Hole Stop Digging
Communicate about a crisis as openly and honestly as possible. Don’t try to leave out information, mislead the public...
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Start with Why
PUT YOURSELF IN THEIR SHOES Consider your listeners. Put yourself in their shoes and consider what you would want...
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Communicate Consistently
Offer a consistent place for your internal audience and your external audience to find information about your organization. The...
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