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Keep Communication Simple
Deliver the Right Amount of Information We keep communication simple when we use the why-what-how format for planning our...
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Communicate Organizational Goals and Strategies
How Do I Fit In? One of the most effective ways to help our teams really know what we’re...
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Use Scorecards to Communicate Purpose
Using a scorecard, help employees see how their daily actions inspire progress that leads to meaningful results. Employees are...
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Impact Messages
It’s About the Mission Conversations that address behavior and performance are necessary if the organization is going to meet...
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Use Feedback to Motivate
Many individuals crave feedback at work. It lets us know we’re on the right track, and reveals areas for...
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Clarify with the Team
As we reflect on what’s working well, identify areas with opportunities for improvement, and develop the needed adjustments to...
