AIDET®
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Listen Intently
Casey Kuktelionis, , 0
Pay Sincere Attention Have you noticed lately that getting another person’s undivided attention can be rather difficult? Between daily...
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Clarify Communication
Casey Kuktelionis, , 0
To be clear you received accurate information, always communicate back what you heard.
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Communicate Organizational Goals and Strategies
Erica Callaway Karr, , 0
How Do I Fit In? One of the most effective ways to help our teams really know what we’re...
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The Power of Silence
Casey Kuktelionis, , 0
Silent feedback may seem like an oxymoron, but it can be a powerful tool for collective brainstorming and reflection....
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Displaying Data
Casey Kuktelionis, , 0
One caution for the results report and the sharing of the data would be to give careful thought to...
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Analyze Your Communication
Casey Kuktelionis, , 0
Barriers and silos often exist in an organization when there is a lack of effective communication. People in different...