Add time in your meetings today to give the opportunity for others to share their ideas. This will encourage diverse thinking and problem solving.
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Accelerate Your Communication
QUALITY OVER QUANTITY When poor communication is standard, employees are less productive, and organizations suffer from a loss of...
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Displaying Data
One caution for the results report and the sharing of the data would be to give careful thought to...
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Check Before You Send
Avoid embarrassing and sometimes costly mistakes by double checking every email before you click send. Once it goes out,...
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Who Needs to Know?
Every time you make a decision or are informed about a decision by senior leadership, pause and think, ‘Who...
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Practice Your Response
It’s normal to feel defensive when listening to a customer complain about their experience or service. Practice listening and...
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Communicate Your Superpowers
Spend time as a team discussing each individual’s strengths and natural communication tendencies. To build stronger work relationships, make...
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Clarify with the Team
As we reflect on what’s working well, identify areas with opportunities for improvement, and develop the needed adjustments to...
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Be Open to Feedback
Thank your colleague who cares enough to speak up and provide you with feedback. Feedback is a caring gesture...
