Add time in your meetings today to give the opportunity for others to share their ideas. This will encourage diverse thinking and problem solving.
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Avoid Speculation
Prepare for a crisis communication press conference by brainstorming as many questions as the team can think of that...
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Practice Your Response
It’s normal to feel defensive when listening to a customer complain about their experience or service. Practice listening and...
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If You’re in a Hole Stop Digging
Communicate about a crisis as openly and honestly as possible. Don’t try to leave out information, mislead the public...
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Discuss Available Leadership Development
What resources can upcoming leaders take advantage of to develop their skills? Are there external professional development opportunities available?...
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Check Before You Send
Avoid embarrassing and sometimes costly mistakes by double checking every email before you click send. Once it goes out,...
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Communication Preference Card
Sample Preference Cards Parent Preference Card Parent Name: Student Name: What is the best way to communicate with you...
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Commit to Following-Through
Owners do whatever it takes to get the job done. This may require overcoming barriers, or additional resources or...
